fc999's Commitment to Responsible Gaming
Gaming is meant to be fun — fc999 ensures that every player can enjoy gaming safely, with awareness and in control. Your protection is our priority.
Why Is Responsible Gaming So Important?
Online gaming is a great form of entertainment, but it requires awareness and self-control. fc999 believes a healthy gaming experience comes when every player knows — when to play, how much to spend, and when to stop.
We are more than just a gaming platform — we are committed to creating a responsible environment. Several protection tools are active for every registered account holder at fc999. Using these tools is entirely voluntary and can be applied at any time.
Importantly, this site is for those aged 21 and above only. Minors are not permitted to open an account, and age is verified during the verification process.
Control Is in Your Hands
Activate these tools on the fc999 platform to keep yourself protected.
Deposit Limit
Set a fixed upper limit on your daily, weekly, or monthly deposits. Once the limit is reached, no further deposits can be made for that period — this is the most effective way to prevent overspending.
Session Time Limit
Decide in advance how long you will play in each session. When the set time is up, the platform will automatically alert you — making it easier to stay aware of your time.
Time-Out Feature
If you want to take a break for a few days, put your account on time-out for a set period. While time-out is active, logging in or making deposits will not be possible. Taking a break is never a sign of weakness.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Your account cannot be reactivated before the long-term exclusion period expires. This is the strongest protection available for serious situations.
Loss Limit
Set a loss limit to stop yourself from losing more than a set amount. Once the limit is reached, placing further bets will not be possible. This is very effective at keeping a tendency toward losses in check.
24/7 Support
fc999 support is available any time of day or night via live chat or email. Whether your concern is small or large — the support team is always ready to help in Bengali and English.
Recognising the Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, it is important to take them seriously.
- Spending more money than your budget allows
- Returning to play repeatedly to try to recover lost money
- Lying about or hiding gambling activity
- Withdrawing from family and friends
- Losing focus at work or in studies
- Borrowing or taking on debt to fund gambling
- Feeling stressed or anxious because you cannot stop gambling
Steps to Getting Help
Acknowledging the problem is the first brave step. The fc999 support team is here for you.
Stop Yourself
Log in to your account and immediately activate a time-out or self-exclusion.
Contact fc999 Support
Chat with us via live chat or email [email protected]. We are available 24/7.
Tell Someone Close to You
Talk to a family member or a trusted friend — social support plays a big role in managing the situation.
Seek Professional Help
If needed, consult a mental health professional. This is not a sign of weakness — it takes courage.
fc999's Responsible Gaming Policy
Age Verification
To open an account at fc999, you must be 21 years of age or older. An age verification process is followed for every new account. Any account belonging to a minor will be closed immediately and any deposited funds will be returned. We do not support the participation of minors under any circumstances.
Financial Safety
The minimum deposit at fc999 is ৳200 and the minimum withdrawal is ৳800. Payments are processed through bKash, Nagad, and Rocket only. These limits help protect new players from over-investing. Withdrawals are generally processed within 10 to 45 minutes, so you do not have to wait long to access your winnings.
Transparency and Fairness
fc999 presents the rules of every game with full transparency. The terms of bonus offers — such as wagering requirements — are clearly stated. For example, the 100% welcome bonus carries a 25x wagering requirement and is calculated on the bonus amount only — not combined with the deposit. These figures are not hidden; they are publicly displayed alongside each offer.
Data Protection
Your personal information and financial transactions are secured with SSL encryption technology. fc999 does not sell or share your information with any third party. Read our Privacy Policy for more details.
Account Closure Process
If for any reason you wish to permanently close your account, notify the fc999 support team. We will complete the process quickly and without any questions. An account cannot be reactivated before the self-exclusion period ends — this is a strict rule applied solely for the player's own protection.
Common Questions About Responsible Gaming
Play Responsibly,
Enjoy the Experience
Enjoy your favourite games at fc999 in a safe environment. Use the protection tools, stay within your limits, and keep gaming as entertainment.